Tuesday, March 29, 2011

The Reference Interview... is important.

Patron: "Can you tell me where your baby books are?"
Me: pulling a kids' cardboard book from the cart behind me "We have a selection of these board books on the back wall of the kids' section downstairs..."
Patron: "No, I'm having a baby..."
Me: "Ohh!"...


Yep, clarifying what the patron is looking for (e.g. "So you're looking for books for babies, or books about babies?") is important!

Friday, March 25, 2011

Two classes

Two classes this semester can be my excuse for not posting... and my reason for posting again.

In database class we are learning about organizing information so as to make it possible to write queries of a database and find pieces of information we are looking for.  In reference we are looking at materials with information on statistics, bibliographies, indexes...  It's as though an index tries to be the report generated by a query of all known information in a certain area or time.  Imagine if all the words in all the books and journal articles in all the world were in one large database.  (It would take forever to query.  Well, not forever, but more than a few cups of coffee.)  Perhaps someday we'll know for sure if we've found ALL pertinent resources, not just sufficient ones.